- Care homes.
- Nursing homes.
- Domiciliary care.
- Support living and extra care
- Independent hospitals and clinics
- Day centres.
- Primary care
- Mental health services.
- Complex care.
- Mock CQC inspections/compliance audits.
- Auditing (health and safety, infection control good governance, food hygiene internal).
- Action planning.
- Enforcement action support including expert witnesses
- NOP/NOD support.
- Factual accuracy challenges.
- Ongoing support.
- Crisis management.
- Registration. Support
- Policy development
- Staff training and professional development
- Coaching and mentoring
LEAD INDIVIDUAL – Tina Welford
Tina has significant experience of working in the private and public sector in a variety of roles, operational and strategic director level as Assistant Director of Training and Development and Director of Patient and Nursing Services in a large NHS Trust. Tina was an RCN Nurse Fellowship. Tina is passionate about care and service improvement working in health and social care regulation for over 15 years, and still a specialist advisor to CQC. Tina has experience of working with 7 different regulators, maintaining her nursing qualification and her masters level executive leadership and coaching qualification and ISO 9001:2015 certified lead auditor status. Tina acts as an Expert witness for providers at judicial reviews, tribunals or CQC rating reviews.
Tina has support and advises providers and managers that have had a CQC rating of inadequate to improve their services to attain and retain good or even an outstanding rating.
Tina set up her own company- ECLM Ltd Northampton – providing coaching, leadership, management training and development and regulatory compliance. ECLM Ltd has expanded over the past 9 years now a new branch has evolved ECLM Training, providing training and development to all sectors of healthcare, primary care, social care providers and commissioners. Workshops include safeguarding training and development, mock regulatory (CQC) inspections/compliance audits and business turnaround support are a speciality. Having worked in these sectors Tina understands the dilemmas and challenges faced by managers and providers, providing supervision and wide range of support to meet the manager’s needs.
Tina is aware that the safeguarding landscape has never been as complex to navigate as it is now. Through years of inspecting services is on hand to provide relevant, innovative training and consultancy to meet the organisation’s needs from a variety of sectors including education, the voluntary sector, criminal justice, health and care.
ECLM Ltd provides professional expertise, delivering the highest quality consulting and business support, underpinned by a wide range of training and staff development. Our team of experts have over 100 years collectively knowledge within the sector for you to draw on. Our aim is to inspire and support all organisations to be passionate about the quality of the care and deliver outstanding care and support services. We operate in England, Wales and Scotland with a wide range of providers from individual own services to corporate groups. We offer bespoke tailor made packages for out clients, delivering the flexibility that you need. Our consultants are all from a regulatory background, nearly all are ex CQC inspectors.
Our compliance and audit services operate 7 days a week, and we start working with clients at the idea stage, then through pre-registration, support you through registration and then all your inspections from regulators and commissioners. We provide action focussed reports underpinned by a ‘make it happen’ action plan. We provide both onsite and remote advice and support using a wide range of technology.
Our safeguarding services are on hand to provide relevant, innovative consultancy, unpinned by staff training and development to meet the needs of organisations across a variety of sectors including education, the voluntary sector, criminal justice, health and social care. Our ethos is to put lived experience and service user voice at the heart of all they do collaboratively working with a number of Experts by Experience and Specialist Professional Advisors who are on hand to meet your requirements.
Our training and development services provide regulatory, clinical, management and leadership training, from managers to font line key workers, and in some cases service users too!. Our training is designed to fit your service not the other way around.