Personal Social Services Adult Social Care Survey

October 5, 2018

NHS Digital has released a report, Personal Social Services Adult Social Care Survey, England 2017-18 looking at how people feel about their support services.

The proportion of people receiving council funded or managed care, who report that they or their family pay for some of their care and support has risen from 35.3% in 2016/17 to 36.7% in 2017/18, according to figures released by NHS Digital.

The report has also found that 65% of service users report being extremely or very satisfied with the care and support they receive, compared to 2% who reported being extremely or very dissatisfied.

A greater proportion of people in a care home or care home with nursing said they felt as safe as they wanted to (87% and 83% respectively), compared to those in a community setting (63.6%).

People whose reason for using services due to a learning disability had the highest level of feeling of control over their daily lives (43%) compared to those who required primarily physical support (30%).

The Personal Social Services Adult Social Care Survey, England 2017-18, provides data collected from around 65,000 service users on topics such as their satisfaction with the care and support they receive, social contact, control over their daily lives and feeling safe.

Niall Dickson, Chief Executive of the NHS Confederation, said, 'This suggests that most of those who receive social care are very pleased with the service. That is great, and a tribute to frontline staff. But it does not tell us anything about the hundreds of thousands of the most vulnerable in our society who have to go without any support – more than 400,000 fewer people accessed publicly funded social care in 2016-17 than in 2009-10, during a period when need was rising.

'Successive governments have pledged to tackle this; so far, none have done so. Ahead of the Budget, health ministers will be battling for more funds for social care – they have to succeed. We will soon have an NHS plan for England, but that will not work without adequate funding and a radical plan for social care.'


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