Quality Matters update

April 11, 2019

Information on the action plan for year two of the Quality Matters initiative has been published. Quality Matters is an initiative to improve the calibre of adult social care, led jointly by the Department of Health and Social Care (DHSC) and partners from across the sector.

This action plan sets out four areas for improvement. These are:

  • Supporting collaborative commissioning.
  • Collecting and using data from providers.
  • Strengthening the feedback culture in the sector.
  • Providing support for quality improvement.

This requires actions from the likes of:

  • Association of Directors of Adult Social Services (ADASS).
  • Local Government Association (LGA).
  • Care Quality Commission (CQC).
  • National Institute for Health and Care Excellence (NICE).
  • Skills for Care.
  • Healthwatch England.
  • Care Providers Alliance.
  • Social Care Institute for Excellence (SCIE).

One of the action points involves CQC developing and agreeing principles for data collection from providers, for example, avoiding duplication and reducing burdens on care providers. It will also work with NICE and Skills for Care to identify, and support local organisations to implement, measures to improve quality.

In the action area of providing support for quality improvement, SCIE will develop and promote a Quality improvement in health and social care resource which will include examples of best practice and an infographic showing how national organisations collaborate to support improvement.

NICE will also be working to encourage collaborative working between health and social care, focusing on STPs and ICSs.

Further information is available on the gov.uk website.


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