If technology and innovation are implemented correctly, they can take person-centred care to new levels. Here, Christine Asbury, talks about the growing role of innovation in the sector, and why instilling a culture of creativity in a service is a crucial first step.
Jayne Ellis, Chief Executive of EF Training and expert on compassion fatigue explains why proactive, emotional health and safety training is so effective in reducing staff sickness and increasing retention.
With last month marking Volunteering Week, in this article, QCS, explores the challenges faced by volunteer organisations during the crisis and asks industry thought-leaders to predict the future of volunteering.
Neil Grant from Gordons Partnership discusses the best ways you can prepare for a CQC inspection.
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