Knowledge Hub

Resources for the social care sector

Learn from professionals and leaders operating in the adult social care sector, who impart their knowledge on the issues affecting your business.

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How to reduce staff sickness and increase retention

Jayne Ellis, Chief Executive of EF Training and expert on compassion fatigue explains why proactive, emotional health and safety training is so effective in reducing staff sickness and increasing retention.

How will the coronavirus pandemic change volunteering?

With last month marking Volunteering Week, in this article, QCS, explores the challenges faced by volunteer organisations during the crisis and asks industry thought-leaders to predict the future of volunteering.

Petty cash in care homes: A better way

COVID-19 has made the job of handling care home finances even harder. Soldo have spoken with care homes to find out the challenges and explore spend management solutions.

How to produce advance care plans in a COVID-19 lockdown

With deaths in care homes making headlines, how can providers ensure they are supporting people to make advance care plans? Leah Cooke from QCS explains.

Benefits of a connected social care sector

Under the shroud of COVID-19, the benefits of a connected social care sector are easily seen. Duncan Levey explains why keeping in touch is more important than ever.

How to achieve Outstanding in the Well-Led category

QCS focus exclusively on the Well-led question, how to achieve Outstanding in this category and the key lines of enquiry (KLOEs) that underpin it.

Dealing with safeguarding enquiries

Neil Grant from Gordons Partnership discusses the safeguarding enquiry process.

Managing Care Contracts

Neil Grant from Gordons Partnership explores the best ways to manage your care contracts.

Handling CQC Inspections

Neil Grant from Gordons Partnership discusses the best ways you can prepare for a CQC inspection.

Support care workers in need during COVID-19. Donate to the Care Workers' Charity Emergency Fund. Donate