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Into Perspective: How can care providers prepare for the phased implementation of the Employment Rights Bill?

Many details of the Employment Rights Bill are still subject to consultation and secondary legislation, so the changes will roll out over time. In this issue’s Into Perspective, CMM explores how care providers can prepare for this phased implementation.

Government introduced the Employment Rights Bill on 10th October 2024, marking a significant shift in workers’ rights. Government published an Implementation Roadmap in July 2025, stating that measures will come into force in stages from late 2025 until 2027.

A new Adult Social Care Negotiating Body and Fair Pay Agreement established by Government is expected to play a central role in setting pay and conditions in the sector. Government aims to bring forward regulations to establish the Fair Pay Agreement Adult Social Care Negotiating Body in October 2026. The body will be a platform for worker representatives in the sector to negotiate constructively with employers. It is hoped that fair pay agreements will help to make the sector a more attractive place to work and will retain more workers. Alongside this, Baroness Casey will continue her independent commission into adult social care, exploring how to build a care sector for the future.

According to Government, ‘Adult social care is a historically low-paid sector – most care workers are paid at or just above the National Living Wage. In 2023 to 2024 around 21% of posts in the adult social care sector were employed on zero-hours contracts, compared to 3.5% in the wider economy, and around half of the direct-care workforce held a relevant social care qualification.’ This Autumn, the measures Government will consult on include banning exploitative zero-hours contracts by enforcing guaranteed hours and fair notice. Other changes will include ending ‘fire and rehire’ practices, making such dismissals automatically unfair.

Dr Jane Townson, Chief Executive Officer at the Homecare Association, said earlier this year, ‘We fully support better protections for homecare workers, but the Committee’s report overlooks a fundamental reality in homecare – exploitation is driven primarily by inadequate funding and harmful commissioning practices in the public sector.

‘Zero hours’ working at low wage rates is directly caused by zero hours’ commissioning at low fee rates. […] Care workers deserve fair pay and secure employment, but employers simply cannot offer fair pay without a fair price for care. With a £1.8bn funding deficit for 2025-26, many providers face impossible choices that could lead to service reductions, business closures and disruption to vital care services.’

When Government introduced the Bill last year, Professor Martin Green OBE, Chief Executive of Care England, stated, ‘This Bill is a crucial step forward, but we must not lose sight of the funding necessary to bring these provisions to life. The Government must engage with care providers to establish a realistic pace for these reforms, ensuring that our sector remains viable and can continue to provide sustainable high-quality care. As the demand for care services grows, we must be proactive in developing solutions that support both care workers and the individuals who rely on them, as well as the viability of care provider organisations.’

For the care sector, there will be a financial impact due to requirements such as higher staffing costs (wages, sick pay, leave, redundancies) and a need to review HR policies and procedures. The size, scale and adaptability of the care provider may be relevant to how a provider copes with the changes – larger organisations may have the infrastructure to adapt, while smaller ones may struggle without support.

Because many provisions are under consultation or subject to secondary legislation, providers may find it hard to finalise changes early. While some changes may bring long-term benefits like improved staff retention and morale, the short-to-medium term impact may include financial strain, legal complexity and disruption to operations.

Act now to ease the burden

The proposed reforms are extensive and detailed regulations are awaited. Inevitably, the reforms will pressure providers who have been dealing with rising operating costs, staff shortages and increased regulatory demands.

However, there are steps to take now to ease the burden:

  1. Engage with the Fair Pay Agreement consultation: The Fair Pay Agreement will provide a higher nationally agreed pay rate for care workers. The impact could be significant, particularly if it is not fully funded.
  2. Audit sick pay arrangements: Statutory Sick Pay will become payable from day one and the lower earnings limit will be withdrawn, widening eligibility. Calculate and budget for these additional costs, include them in fee negotiations with funders and review sickness absence reporting and monitoring.
  3. Audit use of zero-hours contracts: Calculate the cost implications of requirements to offer zero hours (and agency) workers guaranteed hours after 12 weeks employment, give reasonable notice of shifts, pay compensation to cancel shifts at short notice and consider future staffing models.
  4. Upskill managers to mitigate unfair dismissal risk: Unfair dismissal from day one of employment significantly increases the risk of claims. Update people manager and employment law training for managers, develop a strategy for managing increases in
    claims and update internal HR processes.
  5. Develop a workforce representation strategy: Plan how to manage requests for formal recognition from trade unions seeking collective bargaining rights, given the increased rights for unions. If recognition is not desired, consider whether to set up an internal elected body.
  6. Bring forward planned changes to terms and conditions: The legal bar for lawfully ‘firing and re-hiring’ employees who will not agree to variations to terms and conditions will be significantly higher. Consider bringing forward any planned changes to avoid the reforms.
  7. Harassment audit: Prepare for new and increased liability for harassment, including assessing risks, surveying employees, implementing action plans, training for staff and making effective prevention and reporting policies.

James Sage, HR and Employment Partner, RWK Goodman  X: @RWKGoodman  Email: [email protected]


Calculate affordability and update policies

The Employee Rights Bill is being implemented in a staged approach. The Bill is not finalised, with a number of elements subject to public consultation. However, it looks to have many employment law changes within it that will affect employers across all industries, as well as some changes that will particularly impact the care sector such as the Fair Pay Agreement for adult social care.

The Fair Work Agency is a newly proposed Government agency to be established as a result of the Employment Rights Bill. It is expected in April 2026 and will be tasked with enforcing changes arising from the Bill. The message from the Government is clear – prepare now.

With this in mind, there are three key areas I would recommend providers start thinking about if they are not already:

  • Changes to Statutory Sick Pay entitlements: The new proposal would mean this payment would be received on the first day of sickness instead of the fourth. Around 90% of homecare providers follow the statutory guidelines and they will be hit hard. It is worth running the numbers to see the estimated impact and how to plan for the change.
  • Changes to zero-hours contracts with guaranteed hours (likely 2027): This will mean that the 12 weeks average hours worked can be claimed by employees as their new contracted hours. Providers should consider looking at software that can estimate average hours worked so they do not exceed the limit of what is affordable in the future.
  • Day one rights: This change will mean that as well as employees being able to bring an unfair dismissal claim from their first day of employment, they can also request flexible working and be entitled to paternity, parental and bereavement benefits. Taking time to consider updating policies to reflect these changes to flexibility and leave entitlements can ensure providers are prepared and ready for the changes coming in.

Peter Norgate, People Director, Elizabeth Finn Homes  Linkedin: @Elizabeth-Finn-Homes  Email: [email protected]

 

About James Sage

James is a HR and employment law specialist with strong commercial and business acumen. He has an ability to build value added strategic relationships with clients and is known for his pragmatic and s…

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traightforward approach. James provides the insight and expertise to enable clients to make the best business and people decisions.

About Peter Norgate

Peter joined Elizabeth Finn Homes in 2024, having previously been the Director of People and Corporate Services at the Terrence Higgins Trust. Prior to this, Peter held senior managerial roles at Mind…

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and acted as a HR professional in a standalone generalist role for an organisation helping charities demonstrate the difference they made. At Elizabeth Finn Homes, Peter unlocks the potential of an o rganisation’s people by providing strategic direction supported by well-defined systems and processes.

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