Mental Capacity Act. MCA & DoLS: The Compliance Gaps Inspectors Will Notice

October 15, 2026

Would your service stand up to scrutiny?

Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS) compliance is a critical responsibility for care providers. But gaps in understanding, documentation and day-to-day practice can leave your service exposed to regulatory scrutiny and poor outcomes.

For owners and senior leaders, the challenge is knowing whether MCA principles are being applied consistently across your service – and whether your records, processes and frontline practice provide the evidence inspectors expect.

Join WorkNest’s care compliance experts, Julie Walton and Natasha Heasman, for a practical webinar exploring the common MCA and DoLS compliance gaps found in care services, what inspectors and auditors are looking for, and the steps you can take to reduce risk and strengthen compliance.

Worknest - Webinar Access 2026

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Image of guest speaker: Julie Walton Logo

Julie Walton

Head of Health and Social Care Compliance, WorkNest

Julie has over years experience in health and social care regulation including years with the regulator and over years in...

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Julie has over 30 years’ experience in health and social care regulation, including 25 years with the regulator, and over 10 years in managerial and senior roles. Since leaving CQC, she has supported NHS and private providers with quality improvement, regulatory compliance and registration. Her specialist interest is leadership and governance with extensive experience assessing whether organisations are well led and identifying where improvements should be focused. As a registered nurse, Julie remains a passionate advocate for high-quality, person-centred care across a wide range of health and care settings.

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Image of guest speaker: Natasha Heasman Logo

Natasha Heasman

Policies Manager, WorkNest

Natasha is an experienced healthcare professional having worked in the field for nearly a decade Before joining WorkNest she delivered...

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Natasha is an experienced healthcare professional having worked in the field for nearly a decade. Before joining WorkNest, she delivered training for England’s leading cancer information system provider, supporting the use of an application relied upon by more than 120 NHS trusts. She has also worked as a Senior Clinical Case Manager, leading ophthalmology, gynaecology and ENT teams for a private healthcare organisation. Natasha has extensive experience delivering training to healthcare professionals and keeping materials aligned with changing regulatory requirements. As WorkNest’s Policies Manager, she oversees the development of bespoke policies and procedures, helping care providers turn regulatory requirements into clear, practical guidance.

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THIS WEBINAR IS SPONSORED BY

Worknest

We help organisations of all sizes and industries confidently manage their employment, safety, and wellbeing challenges, all accessible via our user-friendly portal, myWorkNest.

Website: https://worknest.com/

Address: Woodhouse, Church Lane, Aldford Chester CH3 6JD

Telephone: 0345 226 8393

Email: mailto:[email protected]