Well-Led in the CQC Framework. Do you know what good leadership really means – and how to evidence it to inspectors?

March 23, 2026

Do you know what good leadership really means – and how to evidence it to inspectors? 

The Well-led key question has taken on renewed importance in the CQC’s single assessment framework. More than ever, inspectors are using leadership, governance, and culture as indicators of whether a service is safe, effective, and sustainable. 

Yet Well-led remains one of the most misunderstood areas of inspection. Many providers believe strong intentions, experienced managers, or informal leadership are enough. In reality, inspectors expect clear, consistent evidence that leadership is effective at every level – from strategic oversight to day-to-day decision-making. 

Join ex-CQC inspector and Head of Health and Social Care Compliance at Care 4 Quality, Julie Walton, for this free 60-minute webinar, as we break down what Well-led really means under the new CQC framework, where services commonly fall short, and what inspectors are actually looking for. 

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Image of guest speaker: Julie Walton Logo

Julie Walton

Ex - CQC inspector and Head of Health and Social Care Compliance at Care 4 Quality by WorkNest

Julie has extensive experience working for over thirty years in the field of health and social care regulation Twenty-five of...

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Julie has extensive experience working for over thirty years in the field of health and social care regulation. Twenty-five of which working with the health and social care regulator, including CQC, to a senior level. Since leaving CQC Julie has worked to support providers across NHS and the private sector with improving quality and compliance, including CQC registration. As a registered nurse Julie has devoted her career to promoting high quality and patient-centred services.

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Image of guest speaker: Robyn Drury Logo

Robyn Drury

Head of Operations at Care4Quality Ltd

Robyn Drury is the Head of Operations at Care Quality Ltd where she has spent nearly a decade supporting health...

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Robyn Drury is the Head of Operations at Care4Quality Ltd, where she has spent nearly a decade supporting health and social care providers to achieve and maintain high standards of quality and compliance. With extensive experience in operational compliance and regulatory inspections, Robyn works closely with services to prepare for and respond to CQC inspections, helping organisations strengthen governance and deliver safe, effective care.

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THIS WEBINAR IS SPONSORED BY

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