Bettal Quality Consultancy
Tel: 01697 741411
Email: [email protected]
Website: www.bettal.co.uk
Sectors
- Care homes.
- Home care.
- Supported Living.
- Learning disability services.
- Mental health services.
- Home care registration.
Services
- Quality management systems (policies and procedures).
- Support with new registration.
- Home care digital management.
- Audit tools.
Lead individual
Albert Cook is a former manager and principal inspector of care services and is responsible for more than 200 adult care services. The company is now recognised as one of the leaders in providing quality management systems (policies and procedures) to the care sector.
As a fellow of the Chartered Quality Institute, Albert is committed to quality in care. He has supported companies and organisations to improve their care services using the Bettal Quality Management System, Cared 4, in the UK and Europe, including services in England, Scotland, Ireland, Germany and Poland. The Bettal System complies with the requirements of the CQC.
Company information
Bettal Quality Consultancy has been promoting quality in the care sector for nearly 30 years. Bettal is a leader in the registration of care services, demonstrating that its documentation complies with the CQC’s requirements.
The Bettal Quality Management System is not just a tool but a commitment to excellence. Continually updated to align with best practice and the CQC’s Quality Statements and I Statements, it ensures that Bettal’s customers are always compliant.
The key to Bettal’s growing success is the quality of its policies and procedures, which have been developed by experts with knowledge and experience gained from working in the social care sector and backed up by first-class customer support.
Care Quality Solutions Limited
Tel: 07805 081455
Email: [email protected]
Website: www.carequalitysolutions.co.uk
Sectors
- Residential care and nursing homes.
- Domiciliary care services.
- Supported Living services.
- Mental health services.
Services
Please visit our website for more comprehensive details.
- Mock CQC inspections. (Full and targeted.)
- Provider Information Return (PIR) completion support.
- Auditing (health and safety, good governance reviews).
- Enforcement action support. Notice of Proposal (NOP)/ Notices of Decision (NOD).
- Factual accuracy challenges.
- Crisis management and service recovery.
- All aspects of CQC registration/changes/notifications.
- Providing policies and procedures.
- Root Cause Analysis (RCA) investigations.
- Management solutions and new business start-up services.
- Dedicated operational management (part or full – running your service on your behalf).
- Business appraisals/sector benchmarking.
- Due diligence appraisal pre-acquisition.
- Bespoke packages of support according to business and owner needs.
Lead individual
Rob Baillie is the managing director with 36 years’ experience as a qualified nurse (RNMH). He has devoted his career to the development and delivery of social and healthcare services for people with learning disabilities and/or autism, mental ill health and care services for older adults experiencing dementia.
His work has been within the NHS, private and voluntary sectors and over the years he has gained further education qualifications in business studies, teaching and assessing, autism, clinical research, mentoring and coaching and non-executive directorship.
He has worked in roles as care home owner and operator and has held a number of regional and national operational, strategic, clinical and senior director roles. His experience spans concept, design, development and service delivery with a strong focus on clinical and care governance, compliance and driving quality and transformation.
Rob has a proven track record of being a critical thinker, being innovative and creative, but most importantly recognition as being a quality-driven person with a strong desire to deliver only the best possible care and support services.
Company information
Care Quality Solutions Limited set out on its journey in 2016 with a strong emphasis on developing and driving quality to positively impact on business performance and reputation. The company has a proven track record of turning under-performing care services into high-quality and commercially successful services delivering ‘good’-quality care.
Care Quality Solutions Limited works with a number of associates and business partners, each being specialists in their own field. The vitality of having access to a range of specialists ensures that we are able to respond to your precise requirements and avoids a one-size-fits-all approach.
Quality Care Group
Tel: 01273 424904
Email: [email protected]
Website: www.qcaregroup.co.uk
Sectors
- Residential care and nursing homes.
- Domiciliary care services.
- Supported Living services.
- Mental health services.
- Children’s homes.
- End of life care.
Services
- Insurance cover.
- Mock CQC inspections.
- Fire risk assessments.
- HR and employment law.
- New venture scheme.
- Reinstatement cost assessments.
- Staff training.
- Free compliance phone line.
- Care management consultancy (best practice modelling and roadmap to ‘Outstanding’).
- Health and safety (prevention, resolution and compliance).
- Turnaround programme and excel programme.
- Legal support (CQC support, advice and representation).
- Training and development (health and safety/basic training and specialist/clinical training, such as dementia support).
Lead individual
Simon van Os brings with him over 25 years’ experience in customer success, service delivery and product management across a variety of industries. With a strong passion for customer excellence, relationship building and business growth, Simon has successfully assisted many clients with business improvement, scalable growth initiatives and strategic problem solving.
Company information
Quality Care Group provides specialist insurance solutions to care homes and domiciliary businesses across the UK. In addition, it also provides wider business solutions and services to the sector, including recruitment for senior hires, risk control, business efficiency and wealth management. In addition, the organisation provides insurance solutions beyond the care sector, from its General Insurance team.
Quality Compliance Systems (QCS)
Tel: 0333 405 3333
Email: [email protected]
Website: www.qcs.co.uk
Sectors
- Care groups.
- Care and nursing homes.
- Domiciliary care.
- General practices.
- Healthcare clinics.
- Supported Living.
Services
QCS Compliance Centre:
- Tracks all regulatory updates and guidance changes.
- Updates and amends your policies for you.
- Automatically pushes all updates to you on desktop and mobile.
QCS Quality Centre:
- Access your online audits and digital mock inspections.
- Establish, maintain and run a comprehensive assessment programme.
- Share audit results with regulators showing continuous improvement.
QCS Dementia Centre:
- QCS Pool Activity Level (PAL) Instrument – a digital assessment of cognitive abilities.
- A library of dementia-relevant resources, including the PAL guides, to create meaningful care plans and support in-house learning and development.
- Evidence your specialism in dementia to regulators, families and commissioners.
Lead individual
Nikki Walker leads QCS and is accountable for its ambitious growth targets and enabling QCS to scale. She is the guardian of QCS’ culture and coach to its amazing talent.
Nikki has had a broad career with over 20 years’ experience across diverse industry sectors. She has operated at board level for market-leading, fast-moving consumer goods (FMCG) and technology companies, overseeing finance, strategy, operations and culture.
Nikki has proven experience of inspiring transformation and growth through Chief Executive Officer mentoring and coaching in large and small businesses including Cisco, Schwarzkopf & Henkel and Coca Cola Schweppes.
Company information
QCS (Quality Compliance Systems) is a leading digital provider of compliance management, policies and procedures that are always up to date, enabling over 7,200 care locations to deliver and evidence the highest quality care. At its core, QCS Compliance Centre is your digital hub for quality compliance and knowledge.
QCS makes compliance management easy so you can focus on what matters most – delivering quality care. With a diverse team dedicated to enhancing care services across the UK, each member brings a wealth of knowledge, experience and a shared vision to help you deliver care that’s not just compliant but sets new standards for excellence.
Swift Management Services Ltd
Tel: 0208 087 2072
Email: [email protected]
Website: www.swiftmanagement.org.uk
Sectors
- Care homes and nursing homes.
- Supported Living and extra care.
- Domiciliary care.
- Independent hospitals and clinics.
- Respite care.
- Local authority and private providers.
Services
- Mock CQC inspections and compliance audits.
- Compliance support.
- Preparation of action plans.
- Enforcement action support.
- Notice of Proposal and Notice of Decision support.
- Factual accuracy responses.
- Training (face to face or virtual).
- Crisis management.
- Registration support.
- Coaching and mentoring.
- Competency assessments of staff.
- Policies, procedures and forms.
Lead individual
Christopher Stringer set up Swift Management Services Ltd to provide a comprehensive support service to registered care providers.
Christopher has substantial experience of working in the public and private sector in a variety of roles and is passionate about making a difference. He has worked in healthcare for over 33 years and has held many roles, including Chief Operating Officer for a leading national care charity.
Christopher has worked with all the regulators in the UK, whilst maintaining his nursing registration. He holds a PGDip in Healthcare Management, as well as many other essential qualifications.
Christopher acts as an expert witness for both civil and criminal cases and can quickly understand the situations and challenges faced by providers on a daily basis. He helps providers by delivering support and guidance. Christopher has supported providers that have been previously rated ‘Inadequate’ to improve their CQC service rating to ‘Good’ or ‘Outstanding’.
Company information
Swift Management Services Ltd provides expert support through a network of highly experienced healthcare professionals. The organisation’s innovative action plans have proven especially popular with CQC, because it is easy to evidence progress and improvements through its ‘You said – we did’ information programme.
Swift Management Services Ltd can support your service through a crisis or on an ongoing basis with its retained consultancy service package, providing regular one-to-one coaching and development, quality monitoring reviews, mock key lines of enquiry inspections, unlimited telephone and email support, tailored service improvement plans and access to a dedicated care consultant to work in partnership with you to drive sustainable improvements.
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